Terms of
Service
Terms & Conditions • Updated 25/02/2026
Legal Declaration
This document is an electronic record in terms of the Information Technology Act, 2000, and the applicable rules and amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000.
This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021, which require publishing the rules, regulations, Privacy Policy, and Terms of Use for access or usage of the domain name https://toolsbysoftpool.com/, including its related website, platform, and services (collectively referred to as the "Platform").
Critical Agreement
By accessing, browsing, registering, subscribing, or otherwise using the Platform, you confirm that you have read, understood, and agreed to be bound by these Terms of Use, our Privacy Policy, Refund Policy, and all applicable laws and regulations.
1. Company Information
Legal Entity
Softpool Technologies
No: 1/222, Softpool Technologies
Rajaji Salai, Pudupakkam, Kelambakkam
Chennai, Tamil Nadu – 603103, India
Registry & Activity
UDYAM-TN-03-0263516
62011 – Computer Programming
62013 – Software Support
63121 – Web Portal Operations
Business Activities (NIC Classification)
- 62011: Computer Programming Activities - Custom software development and consulting services.
- 62013: Software Support and Maintenance - Technical assistance, troubleshooting, and updates.
- 63121: Web Portal Operations - Platform management and SaaS services.
2. Nature of Services
Softpool Technologies provides SaaS products, cloud-based tools, subscription digital services, and technical consulting. All services are delivered digitally.
3. User Eligibility
You must be at least 18 years of age (or under supervision of a legal guardian) and have the legal capacity to enter into binding agreements.
4. User Registration and Account Responsibility
You are responsible for maintaining the confidentiality of your credentials and for all activities under your account. We reserve the right to terminate accounts that provide false information.
5. Subscription, Payments, and Billing
By subscribing, you agree to pay all applicable fees and authorize payments via PhonePe, UPI, cards, or other supported methods. Failure to pay may result in service termination.
6. Refund and Cancellation
Refunds and cancellations are governed by our Refund and Cancellation Policy published separately on the Platform.
7. Intellectual Property Rights
All content, software, design, and source code are the exclusive property of Softpool Technologies. Unauthorized copying or reverse engineering is prohibited.
8. Acceptable Use Policy
You agree not to use the Platform for unlawful activities, hacking, or damaging our systems. Violations may lead to account suspension.
9. Service Availability
We reserve the right to modify or discontinue services, or perform maintenance, and will make reasonable efforts to minimize disruptions.
10. Disclaimer of Warranties
The Platform is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted or error-free services.
11. Limitation of Liability
Softpool Technologies' total liability shall not exceed the amount paid by you for the service.
12. Privacy and Data Protection
Your use of the Platform is also governed by our Privacy Policy.
13. Termination of Services
We may suspend access for violations of these Terms, payment failure, or fraud.
14. Governing Law and Jurisdiction
These Terms are governed by Indian laws, and all disputes are subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu, India.